How To Order
How to Order
You can place the order by varied mediums like:
- If you’re placing an order on company’s behalf, you must be approved to form the acquisition call.
Ordering by telephone
Call us and speak with our customer service representative to place an order.
Ordering by Email
Post all of your requirements and queries on firstname.lastname@example.org and bear in mind to incorporate all of your details together with request and delivery address alongside the preferred mode of payment. Our executives can get in touch with you in less than twenty four hours.
What payment methods are available?
We offer a number of payment methods:
- Credit card: This is the quickest payment method and ensures the fastest dispatch of your order. ReportCrux accepts VISA, Mastercard, Maestro, and American Express. We will issue you with a receipt via email once your payment has been processed.
- Wire transfer: After your order has been placed — either online, via fax or via post — an official invoice will be emailed to you if paying via wire transfer or company cheque.
- PayPal: You can select PayPal as your payment method during the checkout process.
Is the online ordering process secure?
ReportCrux is committed to making a secure, safe environment for all of your online transactions. Therefore sometimes it will be necessary for ReportCrux to request certain information from you on receiving an order. This information is requested so that we can confirm the cardholder authenticity. We use the information to verify that the cardholder is the person who is ordering the product. We would ask you to enter your business/professional email when placing your order, as well as full invoice details, to ensure that we can process your order as quickly and efficiently as possible.
ReportCrux takes special steps to protect you and your credit card. When you place an order on our site all of the information which you provide is encrypted using SSL 128 Bit Encryption. This technology safeguards your personal information and guarantees privacy. As an additional security our online payment transactions use the CVV number (the last three digits on the signature strip of your credit or debit card) to guard against card fraud. We may, on occasion, phone or email the cardholder to confirm the transaction prior to dispatch. We also request that if possible a company email address is provided.
Which delivery format should I select?
Different products on our site are available in different formats. The list of formats a product is available in can be seen on the right hand side of each product page. You can also view more details on format/license types by clicking the "Formats & Delivery" tab on each product page. Some typical format/license options offered are:
Electronic: This product will typically be emailed to you as an attachment, or downloaded from a link sent in an email after receipt of your order and payment. Electronic copy products are typically in PDF format but may also be in Excel, Word, PowerPoint or Access formats. The format that a product is available in is typically specified on that product’s product page. There are various licenses available in electronic format.
Single User License: Grants access to a specific report for one user only and must not be shared with other employees within the same company.
Multi User License: Grants access to a specific report for 2–5 users only within the same department within the same company.
Enterprise License: Grants access to a specific report to a company-wide audience. This includes subsidiary companies or other company.
Online Access: The details of your online access will be emailed to you after receipt of your order and payment.
Hard Copy: This product will be shipped to you in either hard or soft cover format after receipt of your order and payment.